Shipping and Delivery

2. How do I choose the right hat style for my face shape or outfit?

The key is balance. For rounder faces, hats with structured crowns and wider brims like fedoras or cowboy hats add flattering angles. For longer or oval faces, shorter brims or low-profile crowns like trilbies offer great proportion. For styling, match your hat to the vibe—casual with straw or trucker caps, elevated with felt fedoras, and bold with western hats. When in doubt, go with what makes you feel confident.

3. Are your hats unisex?

Yes! Most of our styles are designed to be unisex and can be styled in countless ways, whether you're going for sharp, rugged, chic, or laid-back. Fit and attitude matter more than labels.

4. Can I wear these hats year-round or are some seasonal?

Absolutely. Straw and polybraid hats are perfect for spring and summer due to their lightweight and breathable feel, while wool felt and leather styles are ideal for fall and winter. Many of our customers love styling their favorites all year long—just choose what works best for the season and your personal comfort.

4. How do I measure my head for the right hat size?

Use a soft measuring tape and wrap it around your head about 1/8 inch above your ears and across your mid-forehead—where your hat would sit. Don’t pull it too tight; it should feel snug but comfortable. Then compare your measurement with our size chart to find your best fit. You can find additional details in our Hat Sizing Section.

5. What if I’m between sizes?

If you’re in between, we recommend sizing up. Many of our hats come with an internal adjustable band or can be paired with our hat sizing tape for a more secure fit.

6. Do your hats have adjustable bands or internal sizing straps?

Yes, most of our hats include an internal adjustable band for a more personalized fit. For even more precision, check out our hat sizing accessories under the Accessories section.

7. What materials are your hats made from?

Our collection includes premium materials such as wool felt, paper straw, genuine leather, and durable polybraid. Each product page includes material details, so you know exactly what you're getting.

8. How do I clean and maintain my hat?

Care depends on the material. For felt hats, use a soft-bristled brush (like the ones we sell under Accessories) to gently remove dust. Straw hats can be wiped with a damp cloth, and trucker caps should be spot cleaned with mild detergent. Avoid soaking or using high heat on any hat. Additional details can be found on our Hat Care page.

9. Do you sell hat care accessories?

We do! Our Soft Bristle Brim Brushes are perfect for keeping your hats looking fresh—available in versions for both light and dark colored hats. You’ll find them in the Accessories section.

10. Are your hats water-resistant or waterproof?

While some styles offer light water resistance, most of our hats are not fully waterproof. We recommend avoiding heavy rain or moisture exposure—especially with felt or straw hats. If your hat does get wet, let it air dry naturally away from heat.

11. How long does shipping take?

Most orders are processed within 1–2 business days. Shipping time depends on your location and selected shipping method, but domestic orders typically arrive within 5–8 business days.

12. Do you ship internationally?

No, we do not at this moment.

13. Can I update or cancel my order after placing it?

We process orders quickly, but if you need to make a change, reach out to our customer support team as soon as possible. If your order hasn't shipped yet, we’ll do our best to help.